Reviewed · LONDON EYE TICKETS
London Eye Fast-Track Ticket with Hop-On Hop-Off Tour and River Cruise
The best part of this package is its range. In one booking, you get London Eye fast-track entry, an open-top bus pass, and a Thames River Cruise, three easy ways to see the city when your time is short. I especially like the broad first look at London from the bus and the fine views from the Eye.
I also like the choice between a 24- or 48-hour pass, which lets you match the ticket to your schedule. The main catch is coordination: you may need to visit a Big Bus representative first to sort out the separate Eye and cruise tickets, and the instructions have not always been clear.
Key points to know before you book

- Start with the bus: Present your mobile confirmation and arrange the package before heading to the London Eye or river pier.
- Choose 24 or 48 hours: The longer pass is useful if you want to break the sightseeing into two days.
- Fast-track helps at the Eye: It can save time at one of London’s most popular attractions, especially during busy periods.
- The cruise adds a different view: The Thames puts landmarks such as the London Eye, Tower of London, and central bridges in a new frame.
- Expect central London highlights: The route covers Marble Arch, Mayfair, Regent Street, Trafalgar Square, Westminster, St. Paul’s Cathedral, and Tower Hill.
- Plan for some crowding: Buses can fill up, and the ticket numbers used for the Eye or app may differ from the number on your original booking.
A practical way to see London in one day

At $59, this package is aimed at people who want several classic London sights without arranging each ticket separately. The value depends on how much of the package you use. If you take the bus for a full day, ride the London Eye, and use the Thames cruise, the combination can save time and reduce the hassle of comparing separate fares.
I would not think of this as a two-hour sightseeing tour in the usual sense. The listed duration is approximately two hours, but the bus ticket itself lasts 24 or 48 hours. In practice, you can use the package as a compact day of sightseeing or spread the bus rides across two days, depending on the option you choose.
The bus is your orientation tool. It carries you past major districts and landmarks while recorded commentary plays through complimentary earphones. You can stay aboard for an overview or get off to explore, then return to the route later.
The London Eye gives you the broadest view. Its position beside the Thames makes it especially useful early in your visit, since you can see how central London fits together. The river cruise then changes the pace and puts many of the city’s best-known sights at water level.
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Begin at Marble Arch and move through the West End

The listed route begins at Marble Arch, with a stop near Speakers’ Corner. This is a practical starting point if you are staying near Hyde Park, Oxford Street, or the north end of Mayfair.
Marble Arch itself is a grand white triumphal arch at the corner of Hyde Park. From here, the bus heads through areas that show London’s polished central face. You can expect plenty of traffic, grand buildings, and busy streets rather than a quiet sightseeing ride.
Mayfair follows, then Regent Street. These stops are useful for shoppers and for anyone who wants to see the classic curve of Regent Street, with its elegant facades and strong connection to London’s retail district. The route also reaches Piccadilly and Pall Mall East, bringing you closer to St. James’s, the royal parks, and Trafalgar Square.
The bus commentary is available in five languages. It is informative enough to help you get your bearings, though the experience is not a substitute for a walking guide at each landmark. Some people prefer the light, easy format. If you want detailed facts about every building, bring your own guidebook or plan separate visits.
Trafalgar Square is the route’s central hinge
Trafalgar Square is one of the most useful places to get off. The stop is near the National Gallery, and you are also close to Whitehall, Leicester Square, Covent Garden, and the West End theatres.
The square is a good place to break the bus ride because several major areas meet here. You can look across toward Nelson’s Column, walk to the National Gallery, or continue toward the river and Westminster. The package does not include food or drinks, so this is also a sensible area to pause for a meal on your own.
One limitation is that a bus tour can only show you the city from the road. You will not see every major attraction listed in the route description, and the best parts of London often require walking beyond the stop. Use the bus to connect districts, not as a replacement for getting out and exploring.
London Eye fast-track entry saves the most valuable time

The London Eye stop is at Westminster Bridge, near the lion statue. This is the main event for many people booking the package, and the fast-track ticket is a useful inclusion.
The Eye offers a slow, high view across central London. From the capsules, you can see the Thames, Westminster, Buckingham Palace, and much of central London when visibility is good. The height gives you a clear sense of the city’s layout in a way the bus cannot.
Fast-track access matters because waiting can consume a large part of a short London visit. It does not make the attraction private or remove every step of the entry process, but it is meant to move you through the standard queue more quickly.
There is an important practical point here. Several booking numbers may be involved. The number on your booking confirmation may not be the same number needed to reserve or add the London Eye ticket in the operator’s system or app. Check the instructions before you arrive, and ask Big Bus staff for help before leaving the bus route.
Do not assume you can simply show the original mobile voucher at every attraction. Some people have had scanning trouble at the Eye, requiring a manager to sort it out. Keep the confirmation available on your phone, and allow extra time rather than scheduling the Eye immediately before an important booking.
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Covent Garden adds a better place to walk

The next listed stop is outside No. 1 Aldwych, serving Covent Garden. This is one of the strongest places to leave the bus and explore on foot.
Covent Garden gives you restaurants, shops, street activity, and access to the theatre district. It is also a good link between Trafalgar Square and St. Paul’s if you prefer to split the route into shorter sections.
The route listing refers to a walking tour as part of the experience, but it does not provide a guide name, fixed route, or detailed schedule. Treat it as an additional feature that may help with orientation, not as the main reason to buy the package.
The bus can be crowded around popular central stops. At busy times, you may find standing room only or need to wait for the next bus. That matters if you have limited mobility, children, or a firm schedule for the London Eye.
St. Paul’s Cathedral and Tower Hill show another side of London

The St. Paul’s stop is opposite McDonald’s, a straightforward landmark for finding the bus. This section of the route shifts the focus from the West End to the City of London.
St. Paul’s Cathedral is one of London’s defining buildings. Even if you do not go inside, the dome is a major part of the city view. The bus gives you a useful introduction, but entrance to the cathedral is not included in this package.
The route continues to Tower Hill, serving the Tower of London at TfL bus stop TA. This is one of the most worthwhile places to get off if you have extra time. The Tower area brings together the fortress, the Thames, and Tower Bridge nearby.
Again, the package provides transport and commentary rather than admission to every landmark along the route. If you want to visit the Tower of London, plan a separate ticket and enough time. The hop-on hop-off pass helps you reach the area, but it does not turn the stop into a guided interior tour.
Victoria and Buckingham Palace complete the main loop

Another stop is at 49 Buckingham Palace Road, outside Victoria Station near Vagabond restaurant. This is useful for anyone staying near Victoria or connecting with rail and underground services.
The stop also puts you near Buckingham Palace, although the exact walking distance and sightline depend on where you leave the bus. The route gives you a chance to connect the palace area with the West End, Westminster, and the City without navigating London’s streets yourself.
The bus system is at its best when you use it as a moving map. Ride one complete section first, note the stops that interest you, then repeat the route and get off selectively. Trying to visit every listed stop in a single short session will feel rushed.
The Thames cruise changes the pace

The river cruise is a valuable part of the package because it gives you a break from roads and traffic. From the Thames, the city opens up differently. Bridges, riverfront buildings, the London Eye, Westminster, and the Tower area become easier to understand as parts of one connected route.
The cruise is not described as a full guided boat tour with a detailed schedule. The boarding and drop-off information has also caused confusion, and the ride may be one-way rather than a round trip. Confirm the pier, direction, and final stop before you board.
This is where the bus-first advice matters most. Big Bus staff at the stops can help you locate the cruise and explain how the attraction tickets work. If your mobile voucher does not show a clear cruise ticket, do not wait until you reach the pier to ask.
The river ride works well after the bus because you can sit down and watch the city pass by. It also works before the London Eye if you want to approach the Eye from the water. Your best order depends on timing, but you should leave room for queues and traffic.
What the package does well, and where it falls short
The strongest part of the experience is the mix of viewpoints. You see London from the street, from above, and from the river. That variety makes the package more useful than a bus ticket alone, especially for a first visit or a short stop in the city.
The recorded commentary is another plus. You can listen in one of five languages, and earphones are supplied. The information is generally helpful for getting oriented, though some people may find the presentation too light or not detailed enough.
Staff assistance is often important. Drivers and stop staff can help with routes, connections, and attraction questions. The package has also worked well for people traveling with a wheelchair, with staff helping a group member during the visit. Service animals are allowed, and most people can participate.
The weak point is administration. The package combines several services, but the information is not always presented as one simple ticket. You may need separate confirmation numbers for the Eye, the bus app, or the cruise. A reservation has also been reported as missing from the operator’s records, which shows why you should check everything soon after booking.
Crowding is the other concern. Newer, more comfortable buses have been added, but popular routes can still fill quickly. If you want an open-top seat or a guaranteed place at a particular time, allow flexibility.
How to get the best value from $59
The $59 price is reasonable if you use all three main elements. The London Eye alone is a major attraction, and fast-track access has real value when the regular queue is long. Add a full day of bus use and the Thames cruise, and the package can be a practical deal.
The 48-hour option makes the value easier to capture if your schedule allows it. Use one day for the bus and Eye, then use the second day for shorter rides between areas you want to explore. If you only have a few hours, the 24-hour pass may be enough.
I would not buy this package for a quiet, deeply detailed tour. It is a flexible sightseeing tool. You still need to choose your own stops, handle attraction timing, and make separate plans for meals and interior visits.
Cancellation is free if you cancel at least 24 hours before the experience start time. Changes or cancellations within 24 hours are not accepted for a refund. The ticket is mobile, and confirmation is provided at booking.
Who should book this London package?
This experience suits you if you are visiting London for the first time, have limited time, or want a simple way to connect major central sights. Families and mixed-age groups may appreciate the ability to ride instead of walking between districts all day.
It also works for people who want the London Eye and river cruise but do not want to research several separate bookings. The combination gives you a useful first look at central London before you decide which neighborhoods deserve more time.
I would be more cautious if you dislike organized sightseeing, need exact timing, or want a detailed personal guide. Crowded buses and unclear attraction-ticket instructions can cause stress. You should also avoid packing the day too tightly, since London traffic and busy boarding points can slow you down.
Should you book it?
Book this package if you want three classic London views for one price: open-top streets, a high ride on the London Eye, and the Thames from the water. It is especially good for a first day in the city, when getting oriented matters as much as seeing individual attractions.
Before you go, confirm your 24- or 48-hour pass, find out where to exchange or activate the attraction tickets, and check the river cruise details. If you handle those steps early, the package offers a practical and enjoyable overview of London without forcing you to walk everywhere.
FAQ
What does the London Eye, bus, and river cruise package include?
It includes a 24- or 48-hour open-top hop-on hop-off bus pass, fast-track entry to the London Eye, a Thames River Cruise, recorded commentary in five languages, and complimentary earphones.
How much does the experience cost?
The listed price is $59.
How long does the experience last?
The listed duration is approximately two hours, while the bus pass is valid for either 24 or 48 hours.
Do I receive a mobile ticket?
Yes. The experience provides a mobile ticket, and confirmation is sent at the time of booking.
Where does the bus route go?
The route includes Marble Arch, Speakers’ Corner, Mayfair, Regent Street, Piccadilly, Pall Mall East, Trafalgar Square, the London Eye, Covent Garden, St. Paul’s Cathedral, Tower Hill near the Tower of London, and Victoria near Buckingham Palace Road.
Is fast-track entry to the London Eye included?
Yes. Guaranteed fast-track entry to the London Eye is included.
Is the Thames cruise included?
Yes. A Thames River Cruise is included, although you should confirm the boarding point, direction, and drop-off details before boarding.
Is hotel pickup included?
No. Hotel pickup is not included.
Are food and drinks included?
No. You need to arrange your own food and drinks.
Can I cancel for a full refund?
Yes, if you cancel at least 24 hours before the experience start time. Cancellations or changes made within 24 hours are not accepted for a refund.
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