Reviewed · THAMES RIVER CRUISES

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise

3.5 · 10,803 reviews 3 hours 35 minutes (approx.) From $39 Operated by Big Bus London · Bookable on Viator
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London’s famous sights are spread across a wide area, and this double-decker hop-on hop-off bus gives you a quick picture of the whole city without mastering the Tube on your first morning. You can pass Buckingham Palace, Westminster, St. Paul’s Cathedral, the Tower of London, Notting Hill, and the British Museum in one broad sweep.

I like the three-route coverage, which reaches both central London and farther west, and the simple recorded commentary, available in seven languages. I also like the chance to add a one-way Thames cruise on the 24-hour or 48-hour tickets. The catch is traffic: a short-looking route can crawl, and some stops may have long gaps between buses.

Key points to know before boarding

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - Key points to know before boarding

  • Three routes cover a large slice of London: Central sights, western districts, and the British Museum area are linked by the network.
  • The 24-hour and 48-hour tickets differ from the one-day ticket: Check the exact wording, since one day is not always the same as 24 hours.
  • The Thames cruise is not included with the one-day ticket: It is included with the 24-hour and 48-hour options.
  • The 48-hour ticket adds more than extra bus time: It includes three guided walking tours and a two-hour evening panoramic tour, depending on the selected option.
  • Traffic can change the whole day: Use the Big Bus app and live tracking, but allow extra time for meals, museum visits, and timed bookings.
  • Keep your ticket secure: A paper ticket may be required for reboarding unless you have added the ticket digitally in the Big Bus app.

What this London bus tour is really good at

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - What this London bus tour is really good at

The Big Bus tour is best understood as a city orientation ride, not a fast transport service. It lets you sit above street level, hear short pieces of London history, and decide which places deserve a closer look. For a first day in town, that can be useful.

At about $39.77 per person, the price is reasonable if you use the bus for several hours and make a few stops. It is less appealing if you use it for only one or two short rides. London’s Tube and regular buses are usually better for getting somewhere at a fixed time, while Big Bus is better for seeing the streets between destinations.

The advertised ride lasts about 3 hours and 35 minutes if you stay aboard. That is enough for a broad look at the city, but not enough for serious sightseeing at every stop. The bus passes many major landmarks, while you choose where to get off.

The service has a 3.7 rating from more than 10,000 reviews, which fits the experience’s main tradeoff. The sightseeing idea works well, and many riders praise the friendly staff, recorded commentary, and wide route coverage. The weak point is service reliability when London traffic, road closures, or seasonal crowds interfere.

More London Hop-On Hop-Off Bus Tours:

The central route: royalty, Parliament, and the Thames

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - The central route: royalty, Parliament, and the Thames

Begin around Green Park, a handy starting point for Buckingham Palace, St. James’s Park, and the royal district. The nearby Hard Rock Cafe stop gives you another recognizable pickup point, though it is not a sightseeing stop in the same way as Westminster or the Tower.

The Queen Elizabeth Gate, or Queen Mother Gates, takes you toward Hyde Park. At Marble Arch, you are near the northeast corner of the park and the start of Oxford Street. This is a useful place to combine a bus ride with a walk, since the shopping streets, park paths, and major Tube connections are close together.

The route then moves along Regent Street and Piccadilly Circus. Regent Street is lined with grand shops and carefully shaped historic buildings, while Piccadilly Circus is the noisy crossroads where London’s theater district and shopping streets meet. Haymarket and Trafalgar Square follow, with the National Gallery and Nelson’s Column close by.

Craig’s Court, Horse Guards, and Whitehall bring you into the government district. The ride past Whitehall is valuable because several major sights sit close together, including Horse Guards Parade, the route toward Westminster Abbey, and the Houses of Parliament area.

At the London Eye, you can get off for the giant observation wheel and the South Bank. The nearby Waterloo stop is useful for rail connections, but it is also a practical place to switch plans if traffic is slowing the bus.

Covent Garden is one of the strongest stops for a break. You can walk through the market area, explore nearby streets, and find plenty of places to eat. The route continues to St. Paul’s Cathedral, one of London’s most striking landmarks, then crosses toward the City.

From St. Paul’s to the Tower of London

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - From St. Paul’s to the Tower of London

The stop at the Monument to the Great Fire of London puts you in the heart of the City, London’s old financial district. The Monument itself commemorates the 1666 fire, and the area around it is packed with modern towers, old churches, and narrow lanes.

London Bridge is a good jumping-off point for the riverfront. You can walk toward Borough Market or along the Thames, though those nearby attractions are not included in the ticket. Southwark, at City Hall, provides another connection to the riverside and the pedestrian paths beside the water.

The Tower of London is one of the most important stops on the whole network. Allow a separate block of time if you plan to enter, since the bus ticket only gets you to the attraction. You can also use this stop as a gateway to the river and the Thames cruise.

Temple Underground Station brings the bus back toward the West End. Westminster Pier is especially useful for the optional boat ride. The cruise is one-way, so plan your direction rather than assuming it will return you to the same bus stop.

The final central stops include Lambeth Palace, College Green, Tothill Street, Buckingham Palace, and Victoria Station. This section links the river, Westminster, the royal district, and a major transport hub. Buckingham Palace is a natural place to leave the bus for photographs and a walk through the surrounding parks.

The western route: Hyde Park, museums, and Notting Hill

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - The western route: Hyde Park, museums, and Notting Hill

The western circuit starts around Victoria and moves through Queen Mother Gates and Marble Arch. It then reaches Green Park, the Hard Rock Cafe, Hyde Park Corner, and Harrods.

Hyde Park Corner is a practical stop for the park and the nearby Knightsbridge district. Harrods is close by, while the park offers a quieter contrast to the traffic. This is a good stretch for staying on the upper deck when the weather is mild, since the ride gives you open views of London’s grand streets.

The Kensington Museums stop serves the Natural History Museum area. Gloucester Road and Kensington Palace follow. If you want to visit a museum or palace, check its opening hours separately and leave enough time to return to the bus. A hop-on ticket gives you flexibility, but it does not remove the need to plan.

Notting Hill is the western route’s most distinctive neighborhood stop. You can get off to explore the streets and shops, then reconnect with the route toward Kensington Gardens and Bayswater Road. The Peter Pan stop is near the park, while Lancaster Gate and Paddington Station offer useful points for changing plans.

The western circuit then moves past Edgware Road, Marble Arch, Baker Street, Oxford Circus, Regent Street, Piccadilly Circus, Trafalgar Square, Whitehall, the London Eye, Covent Garden, St. Paul’s, London Bridge, Southwark, and the Tower of London. In other words, it eventually overlaps much of the central route.

That overlap is useful because you do not need to choose one route for the whole day. It can also make the map look simpler than the actual ride. A full loop takes time, and traffic near Westminster, the London Eye, and central shopping streets can be slow.

The shorter route near the British Museum

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - The shorter route near the British Museum

The third route links Woburn, Euston, King’s Cross, St. Pancras, Euston Road, Russell Square, the British Museum, Temple, and Covent Garden.

This is the most useful section if your plans center on the British Museum or the major rail stations. King’s Cross and St. Pancras are busy transport hubs, while Russell Square gives access to the museum district and the leafy Bloomsbury area.

The British Museum appears in both directions, so check the stop direction before leaving the bus. Temple and Covent Garden connect this smaller loop with the main sightseeing route.

This route may not be worth a full loop on its own if you have only a few hours. It becomes more useful as an add-on to a museum visit, a rail arrival, or a central London day when you want to avoid a long walk.

What you hear and see from the upper deck

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - What you hear and see from the upper deck

The recorded commentary provides London facts, local anecdotes, and explanations of landmarks such as Big Ben, Westminster Abbey, St. Paul’s Cathedral, Marble Arch, and Trafalgar Square. It is available in seven languages, and earbuds are supplied for the audio system.

The commentary is helpful for getting your bearings, though the experience is not the same as having a live guide beside you. Audio timing can also suffer if the system is not working well. On a crowded ride, you may find the information less useful if you cannot hear it clearly.

The upper deck gives you the best view, especially along the major avenues and beside the Thames. In cold or wet weather, though, the open seats lose their appeal quickly. The lower deck protects you from the weather but limits what you can see through the windows.

Free onboard Wi-Fi is a nice practical touch. You can check the route, look up opening times, and use the live tracking feature without relying entirely on mobile data. Still, use the app as a guide rather than a promise. Traffic and temporary closures can change the actual arrival time.

The Thames cruise and evening additions

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - The Thames cruise and evening additions

The one-way Thames cruise is included with the 24-hour and 48-hour tickets, not the one-day ticket. It gives you a different view of London, with riverside landmarks passing at water level instead of street level.

The cruise can be a welcome break from traffic and crowded pavements. It is also useful for linking parts of the sightseeing area, but remember that it is one-way. Check where you will finish and how you will continue your day.

The 48-hour option is the strongest choice if you want to use the bus as a sightseeing base. It includes three guided walking tours and, with the selected option, a two-hour non-stop panoramic evening tour. The longer ticket gives you room to split the city into districts instead of trying to cover everything in one rushed day.

Some options advertise a night tour or river cruise as a bonus, so read the exact ticket description before paying. The one-day ticket is the least generous option and does not include the river cruise.

Timing, traffic, and the stops that require patience

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - Timing, traffic, and the stops that require patience

London traffic is the central practical problem. A route that looks easy on the map can take much longer than expected, and the full loop may take several hours. Buses can also arrive in groups, followed by a longer wait.

The service can be especially awkward if you have a timed museum entry, restaurant reservation, or evening show. I would not use the hop-on bus as the only way to reach a fixed appointment. Instead, use it for sightseeing, then switch to the Tube or a taxi when timing matters.

Stop locations can be confusing because several sightseeing companies use nearby streets. Look for the Big Bus stop signs and check the app before walking away from a stop. Temporary closures, including closures around the British Museum or during royal events, can affect the route.

Change of Guard periods can also alter the route near Buckingham Palace. The bus may skip or reroute a stop, and the live map may not always make that clear. Ask staff at the stop before waiting, especially if you are traveling with someone who cannot stand outside for long.

Keep any paper ticket safe after boarding. The electronic voucher may be scanned at the start, but a printed ticket can still be required when you reboard. Adding the ticket to the Big Bus app lets you use it digitally, according to the operating information.

Who gets the best value from the ticket

I would choose this tour for a first visit, a short stay, or a family group that wants a simple overview before choosing specific attractions. It can also help if one person in your group has limited energy for long walks, since you can sit between stops rather than crossing London on foot.

The 48-hour pass makes the most sense for a relaxed schedule. You can ride one route on the first day, visit a museum or palace, then use the walking tours, cruise, and evening ride on the next day.

The 24-hour pass suits a single sightseeing day when you want the Thames cruise. The one-day ticket can work for a short ride, but its validity wording deserves careful attention. One day is not necessarily 24 hours from the moment you board.

The tour is less suitable if you need fast transport or are visiting during very cold weather. It is also a poor match for a packed itinerary with several timed bookings. London’s Tube will usually get you around faster.

Should you book the London Big Bus tour?

Book it if you want an easy first look at London, enjoy riding above street level, and will stay aboard long enough to use several routes. The best value comes from the 24-hour or 48-hour options, especially if you use the Thames cruise or the 48-hour extras.

Skip it if your main goal is efficient transport from one attraction to another. For the strongest experience, start early, use the app, keep plans flexible, dress in layers, and leave generous time around the busiest central stops. Used that way, the bus can give you a useful city overview without turning every landmark into a navigation chore.

FAQ

How long does the London Big Bus tour take?

The complete ride lasts approximately 3 hours and 35 minutes if you remain on the bus. Hop-on hop-off use will take longer because you can leave the bus and return later.

Does the one-day ticket include the Thames River Cruise?

No. The one-day ticket does not include a river cruise. The one-way Thames cruise is included with the 24-hour and 48-hour tickets.

What is the difference between the one-day and 24-hour tickets?

The one-day ticket and 24-hour ticket are separate options. The one-day ticket is not described as 24 hours from activation, so check the exact ticket wording before booking.

What does the 48-hour ticket include?

The 48-hour ticket includes hop-on hop-off bus access, three guided walking tours, and a two-hour non-stop panoramic evening tour with selected options. The one-way Thames cruise is also included.

Is commentary available in languages other than English?

Yes. Recorded commentary is available in seven languages. The tour is offered in English, and onboard Wi-Fi is provided.

Where does the tour stop?

Stops include Green Park, Buckingham Palace, Trafalgar Square, the London Eye, Covent Garden, St. Paul’s Cathedral, London Bridge, the Tower of London, Notting Hill, Kensington Palace, Paddington Station, King’s Cross, St. Pancras, and the British Museum.

Can I cancel the booking?

You can cancel for a full refund if you cancel at least 24 hours before the experience start time. Changes or cancellations made less than 24 hours before the start time are not accepted or refunded.

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